Steps
- On Today, tap the gear icon at the top right to open Settings.
- Tap Help & privacy.
- Tap Write to the founder; a draft opens in your mail app.
- Say what happened, and add your phone model and system version. The Brizemi version is in the Version row on the same page.
- Send it. If no mail app opens, write to support@brizemi.com directly.
Under the "---" line, the draft already holds a few app details, such as the app and system version, the language and your plan. Your tasks, plans and calendar are never included, and you see everything before you send.
- It helps to include your phone model, iOS or Android version, Brizemi version and what happened. A screenshot helps a lot too.
- Please don't share health information; you don't need it to get help.
- For payments and refunds we may need to point you to Apple or Google Play; we can't see payment details.
- We use your e-mail only to reply to you and to improve Brizemi.