Steps
iPhone
- In Brizemi, open Settings → Brizemi Pro.
- Tap Request a refund; Apple's refund form opens inside the app. This row shows while Pro is on.
- Pick the purchase, give a reason and send it.
- You can also use a browser: sign in at reportaproblem.apple.com with your Apple Account and pick Brizemi.
Android
- In Brizemi, open Settings → Brizemi Pro.
- Tap Request a refund; your Google Play order history opens. This row shows while Pro is on.
- Pick the Brizemi order there and send the refund request.
- You can also use a browser: Google Play order history.
Apple or Google decides on the refund; we can't issue refunds, and we never see your payment details. Google's terms are in the Google Play refund policy.
- If you don't want it to renew, also make sure the subscription is cancelled; cancelling is a separate step.
- Once a refund goes through, Pro turns off. Your plans and tasks stay on your phone, and Rescue and everything free keep working.
- If something went wrong, write to us too; we'd like to know what happened.