Steps
iPhone
- Tap Settings → Brizemi Pro → Redeem code; Apple's code sheet opens.
- Enter the code and confirm. Pro shows in the Settings line within a few seconds.
- If a payment didn't go through, update your payment method in iPhone Settings → your name → Payment & Shipping.
Android
- Tap Settings → Brizemi Pro → Redeem code; Google Play's redeem page opens.
- Enter the code, confirm, then come back to Brizemi.
- If Pro doesn't show, tap Restore purchases.
- If a payment didn't go through, update it in Play Store → your profile picture → Payments & subscriptions → Payment methods.
When a payment fails
Apple and Google retry the payment for a while. On iPhone, Pro can stay on during that time, and Today shows a short note: "Your payment didn't go through. Everything stays on while you fix it." Once you update your payment method, the subscription carries on.
A purchase waiting for approval
If a family organiser needs to approve the purchase, Brizemi says "Waiting for approval. You can keep using today's plan." Pro turns on by itself once it's approved.
Codes and payments are handled entirely by Apple or Google; we can't check a code or see your payment details. If a code doesn't work, write to us.